All orders are shipped directly from Japan.
We typically estimate delivery to take around 10 days from the shipping date, depending on your location and local customs processing.

You will receive a tracking number via email once your order has shipped.

Shipping is free on all orders, regardless of your location.
There are no additional shipping charges at checkout.

Once your order begins processing, we’re unable to cancel or make any changes to it.

To ensure fast delivery, our order processing times are extremely short. Because of this, changes after placing an order are rarely possible.

If you’ve just placed your order and would like to request a cancellation or modification, please contact our Customer Service Team as soon as possible. We’ll do our best to help.

Refunds are issued to the original form of payment.
Please note that it may take some time for your bank or credit card company to process and post the refund to your account.

For full details on our return policy

We accept the following payment methods:
Credit cards, debit cards, Apple Pay, Google Pay, Shop Pay, and PayPal.

If your item arrives damaged or defective, please follow these steps:

1. Keep the original packaging and product in the same condition as received.
2. Take clear photos of the damage.
3. Attach the photos to your order confirmation email and contact us.
4. Our Customer Service Team will get back to you with the next steps.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page! We will be happy to assist you.